The Sustain Rapid Appraisal was successfully used to benchmark 33 health visiting services to give NHS Midlands and East of England a clear picture of where each of its providers stood and the steps required to fully implement the health visiting call to action.
To complete the programme, Sustain visited all 33 services, carried out 1,229 interviews and accumulated more than 30,000 responses. The process won praise for encouraging engagement with staff at all levels, as well as key stakeholders, and has been described by those taking part as “supportive and non-confrontational”.
The information produced as a result of the Sustain Rapid Appraisal was put to good use by the NHS’s new commissioning bodies to help them understand the actions needed to meet the challenges of the call to action.
> Read More